Is the phone busy or had been diverted to fax? They are actually using the phone as well as the fax on the same line. You will have to wait until someone finally took up the phone. And i find it funny is that their lunch time is usually around 12pm - 2pm, so you will not be able to get through the number. Try calling early in the morning or around 3pm.

how???

so now i need the number to call their HQ, then mention that the award they have recieved more than 5months already. is it any other better way to talk with them so that they can afraid and faster refund?

can u email me @ racheljtle@gmail.com

pls help if u can.

i also wrote letter to KDNP, but no reply. I attention to their Pengarah.

I agree with Sad. You need to keep on follow up with your claim status. Like my case, even after I hand over the tribunal award by hand to the office, only after I call did they know I actually won the case. I mentioned to them, the 14-days period were almost up and if they didn’t return my money their shop will be shut down.

At first, the staff said she no longer work, so I called the toll free number and asked for the branch manager name & contact no.

Luckily the branch manager entertain my request. I suspect since the branch is still new, so they can’t afford KHPDN to close their shop. They said once the cheque from the HO comes they will contact me.

Last tuesday I got called from the company, and I get the full refund of my claim.

I know that it’s not safe or afraid to go back to the office again. but if you go there with a lot of friends, they might in turn scared of you. And also one more thing is that they are still doing the scam thing at their office, so they won’t be doing anything funny, cos their so called customers will come in anytime. i feel that only by going to their office, you should be able to get a higher chance of receiving their money, but of course, it’s not really that safe. I’m lucky becos i had a good friend that help me all out to get the money.

so far, i didnt go to their office because i m scare to go there. i kena is in Puchong branch. nomrally i always go to UOB bank to pay my credit card bill. but ever since, I got phobia

Actually mine is in Jb, Nabinco network. Have you actually been to their office again? I’m not sure what will happen after you have won the case, but from this thread, you should be able to find some answer regarding what to do after you have won the case and didn’t get the money back rite? Think this thread is quite useful if you have read and follow the steps carefully. You can read what successharing had wrote.

Hi duped,

Think the credit card company will not help in dealing with these kind of fraud case. I had actually called and complaint to them but with no use. They said that they can’t do anything with this kind of scam, although they know about these kind of scam. Funny rite? I think the reason is because, nowadays, even without the signature, once your card is swiped, the transaction is done electronically.

To all,

I think if you really wanted to get your money back asap, you must go down to their company with as many friends as possible instead of registered post. I think most of those that didn’t get their money is becos by registered post. Anyone got their money by registered post or by hand personally do feedback here. Thanks.

Gather as many friends with those that had been cheated to go to the company together on the same day.

Lastly i need to thanks all those that had contributed in this thread and other for telling me the steps to do to recover my money.